BPO Chat Process Executive – Work From Home Job 2026

Wipro · Gurgaon
Featured
📍Location: Gurgaon
💼Job Type: Full Time
💰Salary: ₹20,000 – ₹38,000 per annum (CTC)
🎓Qualification: 12th Pass / Graduate
🕒Experience: 0–2 Years (Freshers Can Apply)
📅Deadline: 2026-09-30
Freshers allowed: No
Preferred experience level: Mid Level
Category: BPO / Customer Support Jobs
Posted: 2026-03-16 · Views: 52

Role & Responsibilities

  • Wipro अपने BPO customer support division के लिए Chat Process Executives hire कर रही है।
  • इस role में candidate को customers के queries को live chat platform के माध्यम से resolve करना होता है।
  • Key Responsibilities
  • Customer queries chat के माध्यम से handle करना
  • Product और service information provide करना
  • Refund और replacement requests process करना
  • Customer complaints resolve करना
  • Customer satisfaction maintain करना
  • यह job उन candidates के लिए ideal है जो search कर रहे हैं:
  • BPO Chat Process Jobs
  • Work From Home Jobs
  • Customer Support Jobs
  • Chat Support Executive Jobs

Requirements

Communication Skills

Candidate के पास good written English communication skills होना चाहिए।

Typing Speed

Minimum 30–35 WPM typing speed recommended है।

Computer Knowledge

Basic computer tools और chat software का knowledge होना चाहिए।

Customer Handling Skills

Customer issues को politely handle करना जरूरी है।

Internet Connectivity

Remote job के लिए high-speed internet connection जरूरी है।

Freshers भी apply कर सकते हैं।

Benefits

Work From Home Option

Employees remote environment में काम कर सकते हैं।

Competitive Salary

Salary ₹20,000 – ₹38,000 per month तक हो सकती है।

Night Shift Allowance

Night shift employees को additional allowance मिलता है।

Incentives

High performance पर incentives और bonuses मिलते हैं।

Career Growth

Future में Team Leader और Quality Analyst roles मिल सकते हैं।

Selection Process

  • BPO Chat Process Executive job के लिए selection process सामान्यतः 3 rounds में complete होता है।
  • Round 1 – Online Assessment
  • इस round में candidate की following skills check की जाती हैं:
  • English grammar test
  • Typing speed test
  • Customer service scenario questions
  • Round 2 – Technical Interview
  • इस round में candidate की chat handling ability evaluate की जाती है।
  • Interview questions जैसे:
  • Customer complaint कैसे resolve करेंगे
  • Refund request कैसे process करेंगे
  • Round 3 – HR Interview
  • Final HR round में candidate की salary expectation और joining availability discuss की जाती है।
  • Selected candidates को training program और login credentials provide किए जाते हैं।

FAQs

Application & Links

🎯 Attempt Mock Test / Practice Set

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