📍Location: Vancouver, British Columbia

💼Job Type: Full Time

💰Salary: 3,500.00 - 5,500.00 CAD

🎓Qualification: Diploma / Degree in Hotel Management, Business Administration, or Hospitality

🕒Experience: 3–5 years in hotel management, front office, or op

📅Deadline: 2026-06-27

Freshers allowed: No

Preferred experience level: Not specified

Category: Hospitality & Tourism

Posted: 2026-04-03 · Views: 20

Role & Responsibilities

As a Hotel Manager in Vancouver, Canada, you will be the key person responsible for the smooth and efficient operation of the hotel. This includes supervising all departments, ensuring that guest services meet international standards, and maintaining operational excellence. You will manage both the front-of-house and back-of-house teams, ensuring that every guest experience is seamless and that the hotel achieves its financial and service objectives.

This role requires a combination of leadership, problem-solving, communication, and organizational skills. You will work closely with all hotel staff to ensure compliance with safety, hygiene, and service standards while motivating teams to maintain high performance.

Key Responsibilities (Expanded)

Managing Front Desk Operations, Guest Services, and Reservations
- Oversee front desk staff, including receptionists, concierge, and reservation teams.
- Ensure smooth check-in and check-out processes with minimal delays.
- Monitor reservations, room allocations, and special guest requests.
- Handle VIP guest requirements and ensure personalized service.
Supervising Housekeeping, Food & Beverage, and Maintenance Teams
- Ensure rooms, public areas, and amenities meet cleanliness and hygiene standards.
- Supervise restaurant, café, and bar operations to maintain food quality and timely service.
- Coordinate maintenance staff for timely repair of facilities, equipment, and guest amenities.
Monitoring Hotel Budgets, Expenses, and Revenue Targets
- Track financial performance against monthly and annual budgets.
- Monitor revenue streams, including room occupancy, F&B sales, and event hosting.
- Identify cost-saving opportunities without compromising service quality.
Implementing Operational Policies and Safety Regulations
- Enforce company SOPs (Standard Operating Procedures) across all departments.
- Ensure compliance with Canadian labor laws, health, and safety regulations.
- Conduct regular audits and inspections to maintain operational standards.
Handling Guest Complaints and Ensuring Service Excellence
- Address guest feedback promptly and professionally.
- Implement corrective actions to prevent recurring issues.
- Maintain a high level of guest satisfaction and encourage positive reviews.
Training and Mentoring Hotel Staff for Performance Improvement
- Conduct onboarding and training sessions for new employees.
- Mentor staff to enhance efficiency, communication, and customer service skills.
- Monitor employee performance and provide constructive feedback.
Coordinating with Vendors and Suppliers
- Manage procurement of supplies, food, beverages, and equipment.
- Negotiate contracts with vendors to ensure cost-effective purchasing.
- Maintain good relationships with service providers for smooth operations.
Reporting Performance Metrics to Senior Management
- Prepare regular operational, financial, and service reports.
- Present KPIs (Key Performance Indicators) including occupancy rates, revenue, and guest satisfaction.
- Provide recommendations to improve efficiency, profitability, and service quality.

Requirements

Age Requirement:

Applicants should be between 25–45 years.
This ensures candidates have sufficient professional experience and energy for managing a busy hotel environment.

Experience:

Minimum 3–5 years of experience as a Hotel Manager, Assistant Manager, or similar hospitality leadership role.
Proven track record of managing daily hotel operations, staff coordination, and guest services.
Experience in handling budgets, revenue targets, and operational challenges is highly preferred.

Educational Qualification:

Degree or Diploma in Hotel Management, Hospitality, or related fields.
Knowledge of hospitality best practices, service standards, and international hotel operations.

Language & Communication Skills:

Strong English communication skills (both verbal and written) are mandatory for interacting with guests, staff, and vendors.
Ability to handle guest complaints, reports, and documentation professionally.

Leadership & Management Skills:

Ability to lead, motivate, and manage a multicultural team.
Skilled in delegation, team building, and conflict resolution.
Capable of maintaining high staff morale and productivity under pressure.

Technical Skills:

Proficiency in hotel management software (e.g., Opera, PMS, POS systems) for smooth operations.
Understanding of budgeting, inventory management, and resource allocation.

Physical & Mental Fitness:

Ability to handle long working hours, high-pressure situations, and managerial responsibilities.
Energetic, resilient, and adaptable to fast-paced hospitality environments.

Relocation & Work Readiness:

Willingness to relocate to Vancouver, Canada.
Comfortable with live-in or rotational work schedules if required.

Benefits

Visa & Work Authorization:
- Free visa sponsorship provided under LMIA-approved positions.
- No additional fees for work permit or visa processing.
Employment Security & Legal Rights:
- Safe and legal employment under Canadian labor laws.
- Guaranteed rights including fair pay, overtime, and regulated work hours.
Accommodation & Living Benefits:
- Employer provides accommodation for relocation period.
- Meals and transportation may be included depending on hotel policy.
- Medical insurance coverage is provided for employee safety and health.
Work Conditions & Leave:
- Paid leaves as per Canadian labor standards.
- Overtime compensated according to law.
- Supportive work environment with professional development opportunities.
Career Growth & International Exposure:
- Gain international hospitality experience working in a multicultural environment.
- Opportunity for career progression within the hotel or global hospitality network.
Permanent Residency & Family Sponsorship:
- Eligibility to apply for Permanent Residency (PR) in Canada for long-term residence.
- Post PR approval, ability to sponsor eligible family members for relocation to Canada.