📍Location:
Noida
💼Job Type:
Full Time
💰Salary:
₹2,20,000 – ₹4,50,000 per annum (CTC)
🎓Qualification:
12th Pass / Graduate (Any Stream)
🕒Experience:
Fresher – 2 years
📅Deadline:
2026-05-28
Freshers allowed: Yes
Preferred experience level: Fresher
Category: Customer Support / Call Center / Telecalling
Posted: 2026-04-03 · Views: 22
Role & Responsibilities
- VoiceHub Services is hiring Call Center / Telecaller / Customer Care Executives for its Noida office in 2026 as part of a mass hiring drive. This role is ideal for candidates who have good communication skills, patience, and a customer-focused mindset.
- Key Responsibilities:
- Handle inbound and outbound customer calls efficiently.
- Provide accurate information regarding products and services.
- Resolve customer queries, complaints, and issues politely and professionally.
- Maintain records of interactions and transactions in the system.
- Follow company scripts and communication protocols.
- Escalate unresolved issues to the concerned department.
- Meet daily/weekly call and resolution targets.
- Ensure high customer satisfaction and service quality.
Requirements
Excellent communication skills in Hindi and basic English.
Basic computer knowledge (MS Office, CRM systems).
Patience, problem-solving attitude, and ability to handle stress.
Freshers and experienced candidates can apply.
Ability to work in rotational shifts (Day/Night).
Good team player and adaptable to high-volume call environments.
Basic computer knowledge (MS Office, CRM systems).
Patience, problem-solving attitude, and ability to handle stress.
Freshers and experienced candidates can apply.
Ability to work in rotational shifts (Day/Night).
Good team player and adaptable to high-volume call environments.
Benefits
High-volume openings with easy selection chances.
Fixed salary + incentives for performance and targets.
Night shift allowance (if applicable).
Friendly and professional work environment.
On-the-job training in customer handling, product knowledge, and communication.
Opportunities for career growth to Team Leader / Call Center Supervisor roles.
Fixed salary + incentives for performance and targets.
Night shift allowance (if applicable).
Friendly and professional work environment.
On-the-job training in customer handling, product knowledge, and communication.
Opportunities for career growth to Team Leader / Call Center Supervisor roles.
Selection Process
- HR Screening Round
- Candidate introduction, basic communication assessment, and eligibility check.
- Telephonic Test / Mock Calling
- Evaluate fluency, clarity, and handling of sample customer queries.
- Final HR Interview
- Salary discussion, joining date confirmation, and role briefing.
FAQs
Application & Links
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