Posted: 2026-01-25 · Views: 1

• We are looking for a Remote Customer Support Agent to provide excellent customer service for our UK clients. You will respond to customer inquiries, resolve issues, and ensure a positive experience—all from the comfort of your home.
• Key responsibilities include:
• Handling customer inquiries via phone, email, and live chat
• Troubleshooting issues and providing solutions promptly
• Maintaining detailed records of customer interactions
• Escalating complex issues to supervisors when necessary
• Meeting daily performance targets and KPIs
• Collaborating with remote teams to improve service quality
• This role is ideal for patient, empathetic, and tech-savvy individuals who can communicate effectively and work independently in a remote environment.

Legal Right to Work in the UK

1+ year of customer support or service experience

Excellent verbal and written English communication skills

Strong problem-solving and multitasking abilities

Comfortable using CRM software and communication tools

Ability to work independently and meet deadlines

100% remote work

Competitive salary (£25k–£32k)

Paid annual leave (28 days)

Professional training and skill development

Flexible working hours

Career growth opportunities