Operations Manager – Business Operations & Process Management (Mumbai, India)

Vertex Global Services Pvt. Ltd. · Mumbai
Featured
📍Location: Mumbai
💼Job Type: Full Time
💰Salary: ₹12,00,000 – ₹22,00,000 per annum (CTC)
🎓Qualification: MBA (Operations / Business Administration) / Graduate with operations experience
🕒Experience: 5–10 Years
📅Deadline: 2026-05-25
Freshers allowed: No
Preferred experience level: Senior Level
Category: Operations / Business Management
Posted: 2026-03-16 · Views: 0

Role & Responsibilities

  • Vertex Global Services is looking for an experienced Operations Manager to oversee and optimize business operations in its Mumbai office. The role involves managing operational workflows, improving efficiency, and ensuring the smooth execution of business processes across multiple departments.
  • The ideal candidate should have strong leadership skills and experience in process optimization, team management, and strategic planning. The Operations Manager will work closely with senior leadership to ensure operational goals align with the company’s overall business strategy.
  • Key Responsibilities
  • Manage daily business operations and operational teams.
  • Develop strategies to improve operational efficiency and productivity.
  • Monitor key performance indicators (KPIs) and operational metrics.
  • Identify and implement process improvements and automation initiatives.
  • Coordinate with departments such as sales, HR, finance, and customer support.
  • Ensure compliance with company policies and operational standards.

Requirements

5–10 years experience in operations or business management roles.

Strong knowledge of process optimization and performance management.

Experience leading cross-functional teams.

Excellent problem-solving and analytical skills.

Strong leadership, communication, and decision-making abilities.

Familiarity with business management software and reporting tools.

Benefits

Competitive salary with performance-based bonuses.

Health insurance and wellness benefits.

Leadership development and management training programs.

Opportunities to lead large operational projects.

Career growth into Senior Operations Director or Business Unit Head roles.

Selection Process

  • Round 1 – Operations Case Study Assessment
  • Candidates will complete a short case study related to:
  • Business process improvement
  • Operational efficiency
  • Resource management
  • Workflow optimization
  • Round 2 – Leadership & Technical Interview
  • The leadership team will evaluate:
  • Experience managing operations teams and business processes
  • Ability to improve productivity and operational performance
  • Knowledge of process optimization and performance metrics
  • Candidates may also discuss previous operations projects they have managed.
  • Round 3 – HR & Executive Interview
  • The final round evaluates:
  • Leadership and management style
  • Organizational fit and long-term career goals
  • Salary expectations and joining timeline

FAQs

Frequently Asked Questions

No, this role requires onsite presence at the Mumbai office.

Yes, candidates should have experience managing teams or operational processes.

You may work with operations management systems, reporting tools, and workflow automation platforms.

Selected candidates can join within 30–45 days depending on notice period.

Application & Links

🎯 Attempt Mock Test / Practice Set

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